According to Grand View Research, e-commerce is a trillion-dollar market right now. Valued at over $10 trillion, this market has a lot of potential. However, one thing that often holds back the progress of e-commerce business owners is the lack of efficient delivery.
Without efficient delivery services, it’s difficult to survive in the global e-commerce market. That’s why Amazon spent over $150 billion on logistics alone in 2021, as per Statista’s research. Therefore, if you’re looking to compete in this market, you need to be vigilant when it comes to deliveries, and here’s how you can do it.
#1 Always Keep an Eye on the Inventory
One of the most important things you can do to ensure efficient delivery for your e-commerce business is to always keep an eye on the inventory. When you have a lot of stock, it’s easy to get complacent and think that the product will always be there when someone orders it. However, if you don’t check in on your inventory regularly, you might find yourself in a situation where you have to cancel an order because you’ve run out of stock.
You also need to be aware of how many units are left in stock. If you don’t know how much is left, how can you tell when it’s time to restock? You must keep track of all this information so that customers aren’t disappointed with their orders or disappointed by shipping delays.
#2 Work with Third-Party Logistics
A Fortune Business Insights report suggests that the third-party logistics market is valued at almost a trillion dollars, and for good reason. When you’re trying to make sure that your e-commerce business is as efficient as possible, it’s important to work with third-party logistics (3PLs).
A 3PL is a company that helps businesses manage their supply chains. They can help you move goods from your warehouse to the customer and ensure that the goods arrive promptly.
Here are some of the ways a 3PL can help your business:
- They can offer shipping options that meet your needs. Some companies specialize in expedited shipping, while others specialize in bulk deliveries. A good 3PL will be able to find an option that works for both you and your customers.
- They can help you save money on shipping by offering discounts on larger orders or bulk purchases of certain products. This is especially helpful if you have a line of products that are all similar but not too similar. You’ll be able to take advantage of discounts for buying multiple items at once.
- A good 3PL will also offer other services, such as warehousing and inventory management. This means that they’ll be able to store your products until they need to be shipped out, and they’ll keep track of how many items are left so that no one misses out on getting one before they sell out completely.
#3 Let Buyers Track Their Delivers via a Mobile App
If you’re looking to ensure that your e-commerce business is as efficient as possible, it’s a good idea to invest in a mobile app that allows buyers to track their deliveries. A lot of people are already doing this, so if you want to stand out from the crowd and make your business more successful, it’s important to make sure your customers can keep tabs on the status of their orders.
This can be done with a simple app or software solution that allows buyers to see where their product is at any given time. It also helps if the customer can leave feedback about whether or not they received what they ordered, how long it took for them to receive it, and other details about their experience with your company.
#4 Promise Same-Day Delivery for Selected Products Only
To ensure that your e-commerce business is as efficient as possible, you should consider offering same-day delivery for selected products only. This will allow you to offer a great service without overloading your team or running the risk of making a mistake.
You can set up a system that lets customers know which items qualify for same-day delivery and then only deliver those. It’s important to make sure that the cost of this option is clear so that customers don’t feel like they’re being tricked into paying extra for something that should be included in their order.
If you want to offer same-day delivery on all items, you may want to consider hiring additional employees or outsourcing this aspect of your business.
In conclusion, by ensuring all these things, it’ll become very easy for you to ensure efficient delivery services from your end of the e-commerce business.